Privacy Policy
General Provisions
This Privacy Policy describes how user information is collected, stored, and processed on our website. By accessing or using our website, you agree to the terms outlined in this policy. This document complies with international data protection regulations, including the General Data Protection Regulation (GDPR). The administration of the website commits to ensuring the privacy and security of personal information provided by users during their interaction with the website.
What Information We Collect
We collect two types of data: personal information voluntarily submitted by users through contact forms or account registration, and technical data automatically collected by our systems, such as browser type, operating system, IP address, pages visited, and time spent on the site. Personal data may include your name, location, preferences, or any information you choose to share when using our services.
How We Use Information
Collected data is used to improve user experience, maintain website functionality, conduct analytical research, provide personalized content, and ensure website security. The data helps us better understand our visitors and how they interact with the website, allowing us to improve navigation, design, and responsiveness. We do not use personal information for profiling or automated decision-making.
Data Protection and Retention Period
We implement appropriate technical and organizational measures to protect user data from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, access control, and regular system audits. We retain personal information only as long as necessary to fulfill the purposes stated in this policy or to comply with legal obligations. Upon expiration of the retention period, data is securely deleted.
Disclosure to Third Parties
User data is not sold or leased to third parties. However, we may share data with trusted partners or processors who assist in maintaining website operations, under strict confidentiality obligations and only when necessary for operational purposes. These third parties are contractually obligated to protect your information and not use it for any unrelated purposes.
Use of Cookies
Cookies are used to ensure optimal website performance, remember user preferences, and analyze visitor behavior. We use both session cookies (which expire after the session ends) and persistent cookies (which remain on your device until manually removed or expired). Users are informed about the use of cookies upon their first visit and have the ability to manage cookie preferences at any time.
User Rights
Users have the right to access, correct, update, or delete their personal information. They may also restrict or object to certain processing activities, withdraw consent where applicable, and lodge a complaint with a data protection authority. Requests related to data access or modification can be submitted through the contact form available on the website.
Changes to the Policy
We reserve the right to modify or update this Privacy Policy at any time. Updates become effective immediately upon posting on the website. Users are encouraged to review the policy periodically to stay informed of any changes. The date of the most recent update will be indicated at the beginning of the policy.
User Consent
By using the website, users acknowledge that they have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the website. Continued use constitutes acceptance of the current version of the Privacy Policy.
🏢 Fasi
📍 The Offices 4, One Central, Dubai World Trade Centre, Dubai, United Arab Emirates
📞 +971 4 869 0382